Privacy Policy

Welcome to Scrapp’s Privacy Policy. This document outlines how we collect, use, and protect your personal information. By using our website, you agree to the practices described below.

Personal Contact Information

Scrapp may collect the following information from users of our site: first name, last name, street address, area and city, phone and contact numbers, e-mail address, GPS location (mobile site), and ID (collectively, “Personally Identifiable Information” or “PII”). Additionally, Scrapp may collect information regarding users’ past orders, favorite vendors and shops, customer service inquiries, service/vendor/shop reviews, and certain social networking preferences (e.g., pages you “Like” or “Recommend”).

Web Analytics

We use web analytics software to track and analyze traffic on the site for advertising and promotional purposes. Statistics may be published or shared with third parties without including PII. Non-Personally Identifiable Information (or “Non-PII”) includes aggregated and demographic data that does not reveal your specific identity. We and our third-party service providers may collect Non-PII, such as your MAC address, computer type, screen resolution, OS version, Internet browser, and demographic data, and may aggregate PII in a way that does not personally identify you.

Cookies and Tracking Technologies

We and our third-party service providers use cookies, pixel tags, web beacons, and similar technologies to provide tailored information and facilitate your use of our site. If you do not want information collected through cookies, you can decline them through your browser settings. For more information on cookies, visit http://www.allaboutcookies.org/.

IP Addresses

IP Addresses are logged automatically when you visit the site, along with the time and pages visited. This is standard practice and is used to calculate site usage levels, diagnose server problems, and administer the site.

Use of Your Information

Scrapp uses PII to create user accounts, communicate about Scrapp services, offer promotions, and charge for purchases. Users can opt-out of promotional communications by visiting alphascrapp.com and providing their e-mail address via the opt-out link. PII is also used to enforce Scrapp’s terms of use and service.

Cookies and User Experience

Cookies are used to enhance user experience by remembering users and providing specific information such as login details and website preferences. Scrapp does not sell collected information but may share PII with third-party vendors and service providers to deliver services.

Order Processing

Scrapp shares order content, special order instructions, and personal information (e.g., name, address, phone number) with vendors to process orders. PII may also be disclosed to third parties such as attorneys, collection agencies, or law enforcement in connection with legal requirements or alleged violations of terms of use.

Non-Personally Identifiable Information

Non-PII may be used for any purpose and shared with affiliates or third parties. If Non-PII is combined with PII, the combined information will be treated as PII.

IP Addresses

IP Addresses are used for site usage analysis, diagnosing server issues, and administering the site. IP Addresses may also be used and disclosed for the same purposes as PII, except where required otherwise by law.

Your Email Address

An email address is required for account registration and order confirmation. You can update or delete your email address by accessing your account. If you choose not to provide an email address, registration and ordering will not be possible. Contact information is shared with vendors for order processing and will not be sold or disclosed to third parties without permission, except as required by law.

Payment Information

Scrapp does not store debit/credit card information. For online transactions, card details are transmitted securely to the payment processor. Some card information may be kept in an encrypted format with safeguards.

Order Placement Information

Personal information required for orders includes name, address, phone number, and email. This information is shared with vendors for order processing and is protected by agreements restricting further use or disclosure. Personal information will not be shared with partners without permission, except as required by law.

Navigation and Click Stream Data

We collect data on page visits and usage features to improve website functionality and user experience. This data is not linked to your identity and may be shared with staff and third parties involved in transactions and support.

Advertising and Marketing

We use advertising companies that may employ cookies and action tags for ad effectiveness and to serve relevant content. Any information collected is anonymous and does not include personal contact details. We do not sell or rent your information to third parties for marketing without explicit consent. You can opt-out of marketing communications through your account settings or by contacting us.

Disclosure of Personal Information

We may disclose PII to third-party service providers, vendors, or legal authorities as necessary. This includes:

Service Providers

• Service providers (e.g., hosting, payment processing, customer service).

Vendors

• Vendors for order fulfillment.

Promotions and Sponsors

• Sponsors of promotions, with specific rules for their use of PII.

Business Transactions

• Affiliates or third parties in the event of business transactions.

Legal Compliance

• Legal compliance and protection of rights.

Cookies

Cookies are used to identify users and save contact information. You can accept or decline cookies through browser settings, though disabling them may limit site functionality.

Protection and Security

We use SSL and encryption technology to secure data. Despite these measures, no system is completely secure. Do not send sensitive information via email. Report any security concerns immediately.

Third Parties

This Privacy Policy does not cover third-party sites linked from our site. The inclusion of a link does not imply endorsement.

Contact

For questions or concerns regarding our Privacy Policy or services, contact us at:

• Email: hello@alphascrapp.com
• Phone: +971 50 538 0905 (Calls may be recorded for quality and training purposes)

Privacy Policy Amendment

We may update this Privacy Policy by posting a new version on the website.

Member and Guest Information

Members can update personal information via “My Account” on the website. Guests who order cannot modify details post-order; changes should be communicated to vendors.